What happens after the Starter Free trial ends?
Your workspace moves to read-only for 14 days so you can review existing data and choose Professional or Enterprise without losing work.
Why is Starter Free so limited?
Starter Free is meant purely to let you look around before committing to a paid plan -- one project, one item inside it, and any teammate you invite is view-only. It isn't meant to be usable for real project work; Professional is the plan built for that.
Can we pay monthly or annually?
Both are available for Professional. Annual billing is the default commercial option and includes two months at no additional cost. Starter Free requires no payment at all.
Why is Exposure Engine included in Professional now?
Professional used to be GRC-only, with Exposure Engine gated behind a separate Assurance tier. We folded the two into a single plan so every customer gets governance and vulnerability assurance together, with one price and one upgrade path to Enterprise.
What's different about report branding and audit trail retention?
Every plan gets full RABUILD reporting and a governed audit trail. Professional keeps a 180-day audit trail window under standard CYNAPSE report branding. Enterprise adds unlimited audit trail retention and white-label report branding using your own organization logo instead of CYNAPSE branding.
Do you support private or on-premises deployment?
Private deployment, air-gapped requirements, integrations, and tailored data residency are handled through the Enterprise engagement.